Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view—and take the lead in most disputes.
This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction":
- People feel the need to be respected
- People would rather be asked than be told
- People have a desire to know why
- People prefer to have options over threats
- People want to have a second chance
Verbal self-defense, also known as verbal judo or Verbal Aikido, is defined as using one's words to prevent, de-escalate, or end an attempted assault.
It is a way of using words as a way to maintain mental and emotional safety. This kind of "conflict management" involves using posture and body language, tone of voice, and choice of words as a means for calming a potentially volatile situation before it can manifest into physical violence. This often involves techniques such as taking a time-out, deflecting the conversation to less argumentative topics, and/or redirecting the conversation to other individuals in the group who are less passionately involved. ...Read More